Quality means doing it right when no one is looking. Quality is never an accident. It is always the result of intelligent effort
First Global Integrated Lifting Solutions Limited quality management system in place to ensure that a high standard and procedures are maintained in all our services as to meet or exceeds customer requirements/satisfaction as well as identify opportunities for continuous improvement of our quality service, safety and products delivery in accordance to customers need. FGILSL has excellent Quality policy that meet ISO 9001-2015 standard.
We continually strive for growth and improvement within the organization and as a primary service provider recognize the importance of quality systems as a management tool.
Quality is important to our business because we value our customers. We strive to provide our customers with products and services which meet and even exceed their expectations.
Quality Services We Offer
- Ultrasonic Testing
- Magnetic Particle
- Inspections
- Visual Inspection
- Dye Penetrant Inspection
- Electromagnetic Testing
- Radiographic Testing
Our inspection services are available on long term or ad hoc contract, allowing us to provide flexible operational support to suit your requirements.
Our capacity to exceed our client’s expectations in the supply chain of Wire Ropes, Nylon Ropes, Slings, Chains Blocks, Lever Hoists, RAOV, Shackles, winches, mooring ropes etc. is second to none.
From mobile crane operation to lifting and slinging training courses through to plant operation to general safety and environmental guidelines, our certified training courses have a worldwide reputation for quality and excellence.
We have the technical experience and a range of equipment to enable us support all our clients’ operational requirements. We offer long and short term hire, sales and service contracts to meet your needs.
We are committed to continuous improvement and have established a Quality Management System which provides a framework for measuring and improving our performance.
We have the following systems and procedures in place to support us in our aim of total customer satisfaction and continuous improvement throughout our business:
- regular gathering and monitoring of customer feedback
- a customer complaints procedure
- selection and performance monitoring of suppliers against set criteria
- training and development for our employees
- regular audit of our internal processes
- measurable quality objectives which reflect our business aims
- management reviews of audit results, customer feedback and complaints
Our internal procedures are reviewed regularly and are held in a Quality Manual which is made available to all employees.
Although the Managing Director has ultimate responsibility for Quality, all employees have a responsibility within their own areas of work to help ensure that Quality is embedded within the whole of the company.